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CRTC Poll | Canadians ‘Extremely Concerned’ About Misleading Telecom Sales Practices

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The Canadian Radio-television and Telecommunications Commission (CRTC) has announced Canadians can partake on Twitter in an upcoming public hearing regarding possible use of misleading and aggressive sales tactics by telecom providers.

By using tweets with the hashtag #CRTCforum (following social media Rules of Engagement), Canadians can share on the public record their input during the hearing, which launches on October 22, 2018, at 9AM EDT. These tweets will be considered by the Commission in its report to the federal government on the issue.

The CRTC today also released data from a poll conducted by IPSOS, which asked Canadians most likely targeted by telecoms when it comes to allegations of misleading or aggressive sales tactics, particularly seniors, those living on disability, or those who do not speak English or French.

Data saw 58% of these groups either “extremely” or “very concerned” about misleading sales practices, while 48% are concerned about “aggressive” sales practices:

Read full article here.

Gary Ng – iPhone in Canada – October 16, 2018.

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