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Ottawa orders CRTC to investigate reports of ‘aggressive’ telecom sales practices

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The federal government is ordering an investigation following allegations that Canada’s largest telecommunications companies are using “misleading” and “aggressive” tactics to sell products and services.

Innovation, Science and Economic Minister Navdeep Bains has ordered the Canadian Radio-television and Telecommunications Commission (CRTC) to investigate and report on the sales practices used by Canada’s largest telecommunication companies.

The minister also called for a public inquiry to allow Canadians to voice their concerns and said the resulting inquiry report will have to propose potential solutions.

The call for inquiry follows months of CBC stories on the issue.

Read full article here.

Catharine Tunney – CBC News – June 14, 2018.

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